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Guide

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM card built right into your phone — no plastic to insert. You buy a plan online, install it in about a minute, and your phone connects to a mobile network just like a normal SIM.

How an eSIM works

  1. 01

    You buy a plan online

    Pick a country (Bali, Japan, USA, UK, Europe…) and a data amount. Pay with card or Apple Pay.

  2. 02

    You get an eSIM profile

    Instead of a physical card in the post, you get digital activation details by email.

  3. 03

    Your phone downloads it

    One tap on iPhone, or paste two codes on Android. The profile installs over Wi-Fi.

  4. 04

    It connects on arrival

    When you land overseas, your phone picks up the local partner network and you're online.

Try the install — step by step

Walk through exactly what you'll see on your phone. No download, no commitment.

Mail · Inbox
VERO Travel
Your Bali eSIM is ready
or copy SM-DP+ for Android
Step 1 of 5

1. Order confirmation arrives

Right after checkout, you get an email with a 'Install on this iPhone' button (iOS) or your SM-DP+ address and activation code (Android).

Does my phone support eSIM?

Pick your phone — we'll tell you instantly.

Result
Works with VERO eSIM

Just confirm your phone is carrier-unlocked — most Australian phones bought outright or paid off on a plan are. We'll double-check at checkout.

eSIM vs physical SIM

 Physical SIMeSIM
FormatPlastic chip you insertSoftware, built into phone
DeliveryPosted or bought in storeEmailed instantly
Setup timeFind SIM tool, swap, restartAbout 60 seconds, no tools
Lose it?Yes — easilyNo physical card
Two numbers at once?Only on dual-SIM phonesYes — runs alongside your main SIM

How much data will I actually use?

Tell us where and how long — we'll size the plan and show what you'd save vs roaming.

10 days
1d15d30d
How will you use it?
You'll likely use
9 GB

Estimate for your trip (10d × 0.9 GB/day).

Recommended plan
10 GB · AUD $18.00
Covers your estimate with a small buffer. Top up anytime if you run low.
Aussie telco roaming (~$7/day)$70
You save ~$52 vs roaming
Browse all plans →

Why travellers use eSIMs

No roaming bill shock

Pre-paid plans mean you know the cost up front — no $700 surprises from Telstra or Optus.

Online the moment you land

Install before you fly. Your eSIM activates the second it finds a partner network at the airport.

Keep your real number

Your home SIM stays active for calls, SMS and 2FA codes. The eSIM just handles data.

Popular travel eSIM destinations

What real travellers say

4.9/5· 60 verified reviews shown · 2,400+ travellers served
1 / 60
12 days · 50 GB plan
"I was sceptical about not scanning a QR code. Turned out to be the easiest eSIM install I've ever done in Vietnam."
N
Nathan.
Gunnedah → Vietnam
21 days · 3 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Bali."
S
Sarah.
Melbourne → Bali
5 days · 50 GB plan
"Cheaper than a local SIM at Tokyo and I didn't waste holiday time in a phone shop. Activated in the taxi from the airport."
J
James.
Sydney → Tokyo

All verified reviews

21 days · 3 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Bali."
S
Sarah.
Melbourne → Bali
5 days · 50 GB plan
"Cheaper than a local SIM at Tokyo and I didn't waste holiday time in a phone shop. Activated in the taxi from the airport."
J
James.
Sydney → Tokyo
7 days · 50 GB plan
"Installed at Brisbane airport and was online the moment I landed in Europe. 4G+ speeds everywhere I went. Will use VERO every trip."
P
Priya.
Brisbane → Europe
12 days · 10 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Canggu."
L
Liam.
Perth → Canggu
30 days · 10 GB plan
"5G in every major city in Ubud and solid 4G+ in regional areas. Exactly what I needed for work and play."
E
Emma.
Adelaide → Ubud
21 days · 50 GB plan
"Cheaper than a local SIM at USA and I didn't waste holiday time in a phone shop. Activated in the taxi from the airport."
D
Daniel.
Gold Coast → USA
30 days · 5 GB plan
"Family of four all used VERO in Japan. One purchase, four installs, everyone online. Saved a fortune."
O
Olivia.
Canberra → Japan
21 days · 10 GB plan
"Used one eSIM across Singapore and Malaysia. No swapping, no faffing about. Speeds were great everywhere."
N
Noah.
Hobart → Thailand
21 days · 50 GB plan
"No more $10/day roaming charges. The Singapore eSIM saved me roughly $168 over two weeks and the signal was rock solid."
A
Ava.
Darwin → Singapore
5 days · 5 GB plan
"The 5-day plan lined up perfectly with my itinerary. No expiry anxiety, just tap and go in Vietnam."
W
William.
Newcastle → Vietnam
21 days · 50 GB plan
"Cheaper than a local SIM at Philippines and I didn't waste holiday time in a phone shop. Activated in the taxi from the airport."
S
Sophia.
Wollongong → Philippines
30 days · 3 GB plan
"Been using VERO for three trips now — Malaysia, Bali, and Ubud. Consistent quality every time."
L
Lucas.
Geelong → Malaysia
14 days · 20 GB plan
"Great value for a 14-day Fiji trip. 20 GB was plenty for maps, social, video calls and a bit of streaming."
M
Mia.
Sunshine Coast → Fiji
10 days · 20 GB plan
"Great value for a 10-day Indonesia trip. 20 GB was plenty for maps, social, video calls and a bit of streaming."
E
Ethan.
Cairns → Indonesia
5 days · 10 GB plan
"Excellent coverage in New Zealand, even on the train between cities. Streaming stayed HD the whole journey."
I
Isabella.
Townsville → New Zealand
5 days · 50 GB plan
"The app made topping up trivial. I burned through data faster than expected in South Korea and had more data in under a minute."
M
Mason.
Mackay → South Korea
14 days · 3 GB plan
"Super easy install, no QR code fumbling. Lost signal once in a remote area but it came back quickly. VERO refunded a top-up no questions asked."
A
Amelia.
Bendigo → Taiwan
14 days · 5 GB plan
"T-Mobile 5G the whole road trip. No bill shock, no 'welcome' SMS from my carrier charging me $10/day. Hong Kong was a breeze."
L
Logan.
Ballarat → Hong Kong
21 days · 10 GB plan
"Customer support replied in 5 minutes when I had a setup question. That's better than my bank. Highly recommend for India."
H
Harper.
Launceston → India
7 days · 50 GB plan
"No more $10/day roaming charges. The Sri Lanka eSIM saved me roughly $56 over two weeks and the signal was rock solid."
O
Oliver.
Toowoomba → Sri Lanka
30 days · 10 GB plan
"T-Mobile 5G the whole road trip. No bill shock, no 'welcome' SMS from my carrier charging me $10/day. UAE was a breeze."
E
Evelyn.
Alice Springs → UAE
14 days · 50 GB plan
"T-Mobile 5G the whole road trip. No bill shock, no 'welcome' SMS from my carrier charging me $10/day. Bali was a breeze."
E
Elijah.
Byron Bay → Bali
10 days · 20 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Japan."
G
Grace.
Noosa → Japan
30 days · 3 GB plan
"Super easy install, no QR code fumbling. Lost signal once in a remote area but it came back quickly. VERO refunded a top-up no questions asked."
J
Jackson.
Port Macquarie → USA
7 days · 3 GB plan
"Installed at Coffs Harbour airport and was online the moment I landed in Thailand. 5G speeds everywhere I went. Will use VERO every trip."
C
Chloe.
Coffs Harbour → Thailand
7 days · 5 GB plan
"5G in every major city in Vietnam and solid 4G+ in regional areas. Exactly what I needed for work and play."
A
Aiden.
Wagga Wagga → Vietnam
5 days · 20 GB plan
"Excellent coverage in Singapore, even on the train between cities. Streaming stayed HD the whole journey."
Z
Zoe.
Albury → Singapore
7 days · 10 GB plan
"No more $10/day roaming charges. The Europe eSIM saved me roughly $56 over two weeks and the signal was rock solid."
C
Carter.
Shepparton → Europe
14 days · 20 GB plan
"Used one eSIM across France, Italy and Spain. No swapping, no faffing about. Speeds were great everywhere."
L
Lily.
Orange → Malaysia
30 days · 5 GB plan
"Love that I could keep my Aussie number active for SMS while using VERO for cheap data in Indonesia. Best of both worlds."
B
Benjamin.
Busselton → Indonesia
21 days · 50 GB plan
"First time using an eSIM and I was nervous. The instructions were crystal clear and it worked perfectly in Fiji."
A
Aria.
Broome → Fiji
21 days · 10 GB plan
"Love that I could keep my Aussie number active for SMS while using VERO for cheap data in Philippines. Best of both worlds."
H
Henry.
Karratha → Philippines
7 days · 50 GB plan
"Family of four all used VERO in South Korea. One purchase, four installs, everyone online. Saved a fortune."
R
Riley.
Mount Gambier → South Korea
14 days · 10 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Taiwan."
S
Sebastian.
Mildura → Taiwan
7 days · 10 GB plan
"Great value for a 7-day Hong Kong trip. 10 GB was plenty for maps, social, video calls and a bit of streaming."
L
Layla.
Devonport → Hong Kong
30 days · 3 GB plan
"First time using an eSIM and I was nervous. The instructions were crystal clear and it worked perfectly in India."
A
Alexander.
Burnie → India
10 days · 5 GB plan
"Customer support replied in 15 minutes when I had a setup question. That's better than my bank. Highly recommend for Sri Lanka."
S
Scarlett.
Armidale → Sri Lanka
14 days · 3 GB plan
"The app made topping up trivial. I burned through data faster than expected in UAE and had more data in under a minute."
J
Jacob.
Tamworth → UAE
30 days · 3 GB plan
"Family of four all used VERO in Bali. One purchase, four installs, everyone online. Saved a fortune."
M
Mila.
Dubbo → Bali
12 days · 50 GB plan
"Used one eSIM across the USA and Canada. No swapping, no faffing about. Speeds were great everywhere."
M
Michael.
Geraldton → Thailand
21 days · 10 GB plan
"Hotspotted to my laptop daily from Canggu for a month. Video calls, uploads, Netflix — zero issues on Japan."
N
Nora.
Kalgoorlie → Japan
12 days · 5 GB plan
"Cheaper than a local SIM at USA and I didn't waste holiday time in a phone shop. Activated in the taxi from the airport."
J
Jayden.
Esperance → USA
12 days · 10 GB plan
"Worked flawlessly on my Galaxy S23 in Vietnam. Setup took under 60 seconds and I had data before leaving the airport."
H
Hazel.
Bunbury → Vietnam
14 days · 10 GB plan
"Great value for a 14-day Singapore trip. 10 GB was plenty for maps, social, video calls and a bit of streaming."
L
Luke.
Mandurah → Singapore
10 days · 10 GB plan
"Great value for a 10-day Europe trip. 10 GB was plenty for maps, social, video calls and a bit of streaming."
V
Violet.
Rockhampton → Europe
14 days · 50 GB plan
"First time using an eSIM and I was nervous. The instructions were crystal clear and it worked perfectly in Malaysia."
J
Jack.
Gladstone → Malaysia
5 days · 10 GB plan
"The app made topping up trivial. I burned through data faster than expected in Indonesia and had more data in under a minute."
A
Aurora.
Bundaberg → Indonesia
21 days · 20 GB plan
"Installed at Hervey Bay airport and was online the moment I landed in Fiji. Blazing speeds everywhere I went. Will use VERO every trip."
O
Owen.
Hervey Bay → Fiji
30 days · 50 GB plan
"T-Mobile 5G the whole road trip. No bill shock, no 'welcome' SMS from my carrier charging me $10/day. Philippines was a breeze."
P
Penelope.
Ipswich → Philippines
30 days · 5 GB plan
"Love that I could keep my Aussie number active for SMS while using VERO for cheap data in South Korea. Best of both worlds."
G
Gabriel.
Caloundra → South Korea
30 days · 5 GB plan
"No more $10/day roaming charges. The Taiwan eSIM saved me roughly $270 over two weeks and the signal was rock solid."
S
Stella.
Lismore → Taiwan
30 days · 3 GB plan
"5G in every major city in Hong Kong and solid 4G+ in regional areas. Exactly what I needed for work and play."
W
Wyatt.
Goulburn → Hong Kong
21 days · 3 GB plan
"Worked flawlessly on my Pixel 7 in India. Setup took under 60 seconds and I had data before leaving the airport."
H
Hannah.
Bathurst → India
30 days · 3 GB plan
"Excellent coverage in Sri Lanka, even on the train between cities. Streaming stayed HD the whole journey."
M
Muhammad.
Broken Hill → Sri Lanka
12 days · 50 GB plan
"I was sceptical about not scanning a QR code. Turned out to be the easiest eSIM install I've ever done in UAE."
N
Nova.
Cooma → UAE
30 days · 10 GB plan
"The app made topping up trivial. I burned through data faster than expected in Bali and had more data in under a minute."
D
Dylan.
Portland → Bali
14 days · 3 GB plan
"Super easy install, no QR code fumbling. Lost signal once in a remote area but it came back quickly. VERO refunded a top-up no questions asked."
A
Addison.
York → Thailand
12 days · 10 GB plan
"Been using VERO for three trips now — Japan, Thailand, and Japan. Consistent quality every time."
L
Leo.
Inverell → Japan
21 days · 3 GB plan
"5G in every major city in USA and solid 4G+ in regional areas. Exactly what I needed for work and play."
E
Eleanor.
Moree → USA
12 days · 50 GB plan
"I was sceptical about not scanning a QR code. Turned out to be the easiest eSIM install I've ever done in Vietnam."
N
Nathan.
Gunnedah → Vietnam

Before you buy

The questions every traveller asks before clicking buy — answered straight.

How fast will it be?

4G/5G on tier-1 partner carriers (Telstra, Telkomsel, NTT Docomo, T-Mobile, EE and equivalents). Expect 50–300 Mbps in cities, 20–80 Mbps in regional areas. Speeds are not throttled by us — you get the full network speed your plan allows.

What if something goes wrong?

24/7 human support over chat and email. Average first reply: under 12 minutes. We can re-issue your eSIM, swap plans, or refund — fast.

Refund policy — clear & fair

Full refund if your eSIM never activates. Pro-rata refund within 7 days if you haven't used more than 500 MB. No 'gotcha' clauses — read the full policy in plain English.

Secure checkout & privacy

Pay with card, Apple Pay or Google Pay. We never sell your data and never see your card details. Australian-owned, GST-registered.

What if I run out of data?

Top up in two taps from your VERO account — no need to reinstall the eSIM. The new data is available within seconds.

When does the plan start?

Validity starts the moment your eSIM connects to a network at your destination — not when you buy. Install at home on Wi-Fi, fly later.

eSIM — frequently asked

What is an eSIM in simple terms?

An eSIM (embedded SIM) is a small chip already built into your phone that can be programmed with a mobile plan — no physical SIM card to insert. You buy a plan online, install it digitally, and your phone connects to the network as if you'd put in a new SIM.

How does an eSIM work?

Your phone downloads a digital SIM profile from the carrier. That profile tells your phone which network to use, the phone number (if any), and the data plan. Travel eSIMs typically come as data-only profiles you install on top of your existing SIM.

What's the difference between eSIM and a physical SIM?

Same job, different format. A physical SIM is a chip you slot into the phone. An eSIM is software — the same chip is built in permanently, and the 'SIM' is a profile downloaded over the internet. You can store multiple eSIM profiles and switch between them in settings.

Is an eSIM safer than a physical SIM?

Yes, in practice. There's no card to lose, steal, or swap. Travel eSIMs are pre-paid and tied to your account, so even if your phone is lost the worst case is the plan's remaining data.

Can I have an eSIM and a physical SIM at the same time?

Yes — this is called Dual SIM. Most modern iPhones, Pixels and Samsung Galaxy phones run an eSIM alongside the physical SIM. Travellers commonly keep their home SIM active for calls and use a travel eSIM for cheap data.

What phones support eSIM?

iPhone XS (2018) or newer, Google Pixel 3 or newer, Samsung Galaxy S20 or newer, plus most current mid-range Android phones. Your phone must also be carrier-unlocked.

Do I need Wi-Fi to install an eSIM?

Yes, for the initial install. Once installed, the eSIM connects to mobile data on its own. Best practice: install on Wi-Fi at home before you fly.

Can I use an eSIM in Bali, Japan or Europe?

Yes. Travel eSIMs cover 190+ countries including Indonesia (Bali), Japan, the US, the UK and Europe-wide regional plans. VERO plans start at AUD $4.50.

Ready to try one?

Pick a destination and you'll be online overseas in under a minute.